Voice Messaging

AeroAstro offers voice messaging using VXML. We provide both an alert service which calls you with notifications and a dial-in service which allows you to call in to the AssetView data portal to check on the status of your assets.

VoiceAlert

VoiceAlert allows you to receive alert messages via phone. Calls are routed according to a user defined phone list. Outgoing notification calls are sent in looping rounds to each member of the phone list until a user either cancels or acknowledges the message. The voice alert message is determined by the group administrator, i.e., “Compressor #3 is down.”.

DialDirect

AeroAstro’s DialDirect service allows you to call a phone number, enter a password by telephone touch tone and receive a verbal report on an ESN in your account group. You can select a report on either an individual ESN or on all ESNs associated with your account. Once alerted, you can call in to the custom portal and discontinue the alert transmissions for the associated event. Using the same call, you can also acknowledge the alert. The time and user identification will be logged for each call.